Click ‘Reviews’ on the navigation ribbon and select ‘Acquire Reviews’ on the left hand menu. Use the listed link in your review sourcing campaigns.
If you are a TrustRadius customer and review management is included in your subscription package, you will also have access to custom incentivized and trackable links.
To request a link, contact your CSM or success@trustradius.com with the following information:
Incentive amount: the recommended minimum is $25
Gift card type: Amazon or Visa (reviewers will have multiple options when redeeming the incentive including donating to a charity)
Campaign Date Range: the start and end dates for when the link will be active (one year or less)
Sourcing tactic / medium: email, web (embedded CTAs like a blog or product login page), event
Campaign ID: this will be displayed in the short link (examples: newsletter-may, csm-outreach, summit2022). Later on, this ID will be used to report on which of your efforts are driving reviews.
In addition to using these links in email campaigns, we also recommend including embedded CTAs where your clients live. This tactic tends to generate a constant stream of fresh review content. These asks can be incorporated into many different channels, including:
Customer newsletters
Blogs
Product login page
Community posts
Post support ticket follow ups
Contact your CSM or success@trustradius.com for more information and tips, including templates and badges!