Save time sourcing, interviewing, and creating case studies and customer use examples. By leveraging TrustRadius' trusted 3rd-party platform, you will also have access to a complete library of references ready to be champions for your brand to potential buyers.
This information can be found in 2 places, within the homepage of the vendor portal under Handraisers:
As well as within the Reports tab under Reference Candidates:
How the Reference Program Works
When customers are creating a review for your product, they have the ability to opt-in to be a reference for your sales and marketing efforts. To qualify as a reference candidate they must complete the following:
- Select "Yes" to allowing contact
- Review your product with a "7" rating or higher
Contacting Your Reference Candidates
To access the reviewer's complete profile information (including those who selected to remain anonymous on the site), download the report to a CSV.
Within the CSV your team will see:
- Review Date
- Rating
- Word Count
- Public/Anonymous
- Reviewer Information
- Name
- Title
- Department
- Role in the Purchase
- Reviewer Company
- Name
- Size
- Industry
- Link to the Review
Note: You will see this warning which reminds you their contact/profile information can only be used in the context of followup or reference program - and that their choice to be anonymous when displayed with their words/review is an independent privacy setting
**This is a premium feature. Please visit our demo page to book a conversation with our team to learn more