There are never enough hours in a day for product marketing. But sometimes, that comes at the expense of sourcing feedback from customers. But what if TrustRadius could do it for you?
Our high-quality reviews host a treasure trove of customer feedback and insights. Inform customer-driven product roadmaps and impactful GTM strategies with weekly digests of new review content.
Here’s how to set up a recurring weekly update of every new review so you can be the expert on your customers:
To start any integration, navigate to the TrustRadius Zapier page
For your app, select “TrustRadius”
For your trigger, select “New Review”
Sign in to TrustRadius with your API key
API keys are located under "Integrations" within "settings" of the vendor portal
Select your event to happen on trigger
For this example, we’ll select email
Select “Send Email”
Sign in to your email account
Add the Digest from Zapier Helper
Click on the little blue plus
Search Digest
Select Append Entry and Schedule Digest
Create your Digest Outline
Add a Headline- “This Week’s Feedback”
Create a body for the message information that hints at the feedback
Reviewer Name
Reviewer Department
Reviewer Company
Review Heading
Review Score
Reviewer Industry
Link to the Review to Read More
Add a scheduled frequency and time for delivery
Draft the Email Message
Create a recipient
Add a subject
Any additional messaging outside of the digest
Test your Zap and Continue
After the Zap runs successfully, turn the workflow on to run