Does TrustRadius publish non-English reviews?
Yes, this premium service is provided to TrustRadius customers.
What languages can we translate to?
Any Latin-based languages. Specifically, Romance languages, including Spanish, French, Italian, Portuguese, and Romanian. Germanic languages, such as Dutch, Swedish, and German. Slavic languages like Polish, Czech, and Croatian. Due to product limitations, our site will not display Cyrillic and Arabic alphabets. However, subscribed TrustRadius customers can translate within their own marketing material.
Why should you translate your reviews?
Get a global view by hearing from more international users and understanding how your product is used in different languages and markets.
Expand your reach with global customers by showing reviews in their language.
Get a clearer view of how you compare to competitors in different regions.
Use these insights in marketing efforts, including the TrustQuotes Widget.
Visit our blog, Expand Your Global Reach with TrustRadius Now Supporting Multi-Language Reviews, for more information.
What do we do with reviews that are submitted in a different language?
Using translation software, the TrustRadius team will transcribe the text into English and moderate it as usual. The reviewer will still be verified, and the content must meet our guidelines by providing insights that are helpful to vendors to improve or celebrate their product or for buyers to make a purchasing decision.
What does the Review Flow & Registration look like when targeting an international audience?
It will be in English. However, browser translation and accessibility tools work on TrustRadius and the review flow.
What does a translated review look like?
Are there any specific parts of the review that we cannot translate?
At this time, Key Insights and other “non-open text” questions will remain in English unless site users are using their own browser translator.
Ready to see the global impact of your product?
Start collecting multi-language reviews on TrustRadius by claiming your profile and accessing our review growth kit.